Business Technology Services


Free Consultation

How to get back up and running QUICKLY!

Here is the scenario... You get a good nights sleep and wake up early to put the finishing touches on your PowerPoint presentation that you will be showing to your team first thing this morning. You pop in a Keurig pod and while it is warming up, you sit down to turn...

Working from Home

Good morning from Gagnon Consulting. I hope everything is going well and you are all staying healthy and safe.   This past week I have been contacted by many of my clients concerning the ability to work from home. While there are options such as GoToMyPC and LogMeIn,...

Why You Need a BCDR Solution

A good business continuity and disaster recovery plan should be considered essential for organizations of all types. However, data protection rarely gets proper attention -- even though ignoring it can have serious implications. So, why should you care? Downtime is...

IT & WEB SERVICES for business

Enhancing Your Business with Managed Information Technology & Web Services

Gagnon Consulting, Inc. is a Managed Services Provider catering to Small to Medium-sized Business (SMB) with 1 to 1000 employees. We leverage “Best of Breed” cloud and onsite hardware and software to provide our clients with Enterprise level tools and services at reasonable SMB costs.

We provide both strategic planning and implementation as well as tactical response and support. With ongoing Remote Monitoring and Management (RMM) and Business Continuity and Disaster Recovery (BCDR) planning and implementation, we will minimize your exposure to the risks inherent in IT Systems.

Gagnon Consulting has been in business since 1997 helping SMB clients set up and utilize the most efficient technologies to keep their organization running efficiently and securely.

Free Initial Consultation & Network Assessment

If your company has a small or non-existent IT department, using Gagnon Consulting is the most efficient way to manage and maintain your IT infrastructure. Please contact us for a Free Initial Consultation so we can learn about your company and show you how we can help.

Planning & Design

  • New or Established Business
  • Strategic Planning and Design 
  • Requirements Gathering and Analysis
  • ISP Selection and Management
  • Hardware and Software Selection

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  • Network Firewall Management
  • Patch Management and Upgrades
  • Scheduled Security Assessments
  • User Training and Monitoring
  • Ongoing Monitoring & Reporting

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Office Infrastructure

  • Network Wiring and Installation
  • Wireless & Network Communication
  • ISP Integration
  • Hardware Procurement and Setup
  • System Configuration

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Business Continuity

  • Email and Data Archiving
  • Virtualized Redundant Operations
  • Data Backup and Recovery
  • Disaster Recovery Plans
  • Onsite & Cloud Redundant Operations

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  • Application Setup and Configuration
  • Tailored Software Solutions
  • Third Party Application Tech Support
  • User Training and Support
  • Software Package Maintenance

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Internet Presence

  • Domain Names & Websites
  • Secure Cloud Hosting
  • Custom Web Applications
  • CMS, E-commerce, Interactive Websites
  • Search Engine Optimization

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Infrastructure Planning and Design

Starting a New Business or Setting up a New Computer Infrastructure?

Gagnon Consulting will work with you to provide the strategic planning and design of a new or upgraded IT infrastructure. We know about “Best of Breed” solutions and know how to best implement them. We can help make the determination of what operations and tools should be virtualized in the cloud and what should be maintained in-house.

We support both your operational software and your specific business applications.


Your IT infrastructure is more than just servers and desktop computers, network boxes and wireless access points. These items would all be useless without the software to run them and the programs you and your employees need to do their jobs.

Most offices use a version of Microsoft Windows for their network servers and their desktop computers. This, along with the many other software tools and services are the backbone of your business operations. Then there are the programs that are used to actually run your business. These applications are often custom and require specialized support.

We provide the support and maintenance for both types of software. Whether running in-house on your own hardware or served via the Cloud, we support IT.

Business Continuity

Your Business Cannot Afford to Stop Running – We Provide You a “Plan B”


The following terms are ones that you may hear on the news and through your friends - usually in the form of a warning of what to watch out for when online: Phishing: An email designed to impersonate a real system and organization. These emails often appear to be from...

The Ultimate Disaster Recovery Checklist

STAY ONE STEP AHEAD OF POTENTIAL DISASTERS Prepare yourself before disaster strikes. When it comes to data backup and disaster recovery (BDR), being prepared for potential disasters is key to keep your business running. It’s not only important to have a disaster...

Are You Ready to Upgrade from Your Current "Break-Fix" Situation?

If your current IT Service provider isn’t offering Managed Services, you should contact us to learn how we can simplify your annual IT budgeting challenges. The Break/Fix model of repairing or updating systems is a defensive model. You are reacting to surprise events! It is time to upgrade your game by playing offense, Proactive monitoring and maintenance, business continuity, disaster prevention and mitigation, real-time security and data protection! All with a fixed monthly IT spend budget to make strategic planning and daily operations much more efficient!

You Manage Business While We Manage “IT”

ManageD Service Provider Solutions

With over 20 years in the IT Business, we provide the expertise and reliability to handle your infrastructure

Services Provided by Gagnon Consulting

  • Web Hosting
  • Email Services
  • Voice Over IP (VOIP)
  • Computer Procurement & Configuration
  • Service & Repair
  • User Training
  • Infrastructure Management
  • Disaster Recovery
  • Virtual Computers
  • Remote Access
  • Unified Collaboration
Set up a free consultation!

From start-ups to large established organizations,
Gagnon Consulting has provided Reliable, Responsive and Effective 

IT Consulting and Support since 1997.